Support & FAQ

Global slash commands can take up to 1 hour to propagate across all servers after registration. If commands still don't appear:

• Ensure the bot was invited with the applications.commands scope.
• Try kicking and re-inviting the bot with the correct scopes.
• Check that the bot is online and connected (use the support server to verify).

Economy and leveling are disabled by default. Server administrators can enable them:

• /points enable — enables the economy system
• /levels enable — enables the leveling system

Alternatively, run /autoconfig to use the guided setup wizard which covers these options.

Kelpyyium uses a node-based permission system. By default, most commands are denied except basic utility commands. Admins must grant permissions to roles or users.

Example: /permissions role-set @Moderator mod.* true grants all moderation permissions to the Moderator role.

See the full Permissions documentation for details.

Yes! Kelpyyium supports both slash commands (the default and recommended method) and prefix commands. Configure the prefix with /prefix set <prefix>. Slash commands always work regardless of prefix settings.

Global chat links channels across different servers. One admin creates a channel with /globalchat create <name>, then shares the join code. Other server admins use /globalchat join <code> to link their channel.

Messages are relayed via webhooks with a [GC] prefix for clear attribution. Rate limiting (3s per user) and content limits (2000 chars, 5 attachments) are enforced.

Use /deletedata anywhere (in a server or in DMs). You'll be shown exactly what will be deleted and must click a confirmation button. Deleted data includes:

• Economy balances and transactions
• Leveling XP and progress
• Warning records (where you are the subject)
• Moderation log entries (where you are the target)
• Suspicious account records
• All proxy members and groups you own

This action is irreversible. See our Privacy Policy for more details.

The proxy system lets users send messages as different identities via webhooks. It's designed for plural systems, roleplay, or anyone who wants to use alternative personas. Create members with /proxy create, set tags, and your messages automatically send through webhooks with that member's name and avatar.

No. All currency is virtual and has absolutely no real-world monetary value. It cannot be exchanged for real money, goods, or services. Gambling features are purely for entertainment. See the Terms of Service for details.

This usually means you lack the bot's permission node for that command. Ask a server admin to check your permissions with /permissions check @You <node> and grant the needed node. You can find required nodes on the Commands page.

If the bot itself lacks Discord permissions, ensure it has the necessary Discord role permissions (e.g., Ban Members for /ban, Manage Messages for /purge).